Personal data processing principles

PELEK Distribution s.r.o.,

whose registered office is at: Vlkova 532/8, 13000 Prague, Czech Republic,

ID: 26719941, email: info@pelek.fr, telephone: +420 705 724 353 (hereinafter referred to as the “Controller”)

for the sale of goods
via the online store operated by pelek.fr s
named PELEK Distribution s.r.o.

The protection of personal data is very important to us.
The purpose of this document is to inform you of all information concerning
processing your personal data if you use the online store in
online store pelek.fr;. We encourage you to read this processing policy
Personal Data have been read. If you have any other questions regarding
processing your Personal Data, please contact us by email info@pelek.fr.

Definition. For greater clarity and guidance, they are in these
principles for processing personal data, the terms used in these principles are provided
they often repeat:

— Online store: online store
managed by an administrator named PELEK Distribution s.r.o. via the online store pelek.fr;

— GDPR: Regulation of the European Parliament a
Council (EU) 2016/679;

— Personal Data: all
information about the User on the basis of which they can be identified directly or indirectly
identify;

— User: natural person, wh
to which the Personal Data relate, most often this will be a customer or a potential
customer, also referred to as “you”;

— Processor: performs
Personal data processing activities based on a contract or another mandate for
administrator;

1. Basic data

Your personal data is collected
via the online store pelek.fr ; and/or directly by us. In both cases
we may be in the position of data controller. If your personal data is processed on
online store pelek.fr ;, read their personal data processing policy.

We process the following personal data concerning you:

— first and last name, contact details (in particular
email, telephone number), address;

— billing and bank account data (data
necessary for accounting);

— the information you provide to us
as part of our communication with you (in particular, your questions and answers to
your questions, communication with you).

We do not process special categories of personal data
data.

2.
For what purpose do we process personal data and what is the reason for processing

2.1 Performance of the contractual relationship and
of the related legal obligations. The reason for processing Personal Data
is the performance of the purchase agreement and the obligations related to it (delivery of goods, management
accounting, handling complaints, or if you exercise your right to
return of goods). We will process your first and last name, your contact details
(residential address and delivery address, email and telephone number), possibly other
billing data. Personal data is processed for the duration of the contract
relationship and subsequently 4 years after its
end (here we wish to retain certain personal data related to
purchase agreement in order to protect our interests). We have a legal obligation
archive accounting and tax documents. The retention period for this data may be up to 10
years from the end of the tax period during which the service took place. If this
necessary for delivery and payment purposes, the personal data will be collected by us
transferred to an authorized transport company or an authorized credit institution.

2.2 Payment by card. If we
you enter your payment card details, we do not have access to the complete information. We know
only that you pay by card and that the card details are processed by the recipients of this data,
who will process the payment for us.

2.3 Fulfillment
of the order. To process your order, we also cooperate with
other service providers (carriers and others) who help us fulfill our obligations
contracts concluded. We transfer your data to these partners solely for the purpose of fulfilling
obligations arising from the purchase contract.

2.4 Communication with customer support
, claims, or other inquiries. If you have contacted us, then your
We process personal data based on your consent for the purpose of processing the request
or complaints. We may process the following personal data about you: first name, last name,
phone number, email, information about your order. Closed questions and complaints
customer support inquiries are regularly deleted, but no later than 4 years from
process a request or complaint.

2.5 Reviews. Rating of our
customers are important to us. We will publish reviews when necessary
you give your consent (you provide a review of the product or service provided). We may contact you
process the following Personal Data: first name, last name, email, order details. IN
in the case of your express consent, we will also process photos and personal data
data that forms part of the review text. The reviews are integrated into the call
your consent, but no later than for a period of 5 years.

2.6 Customer reviews. You can
share your shopping experience and rate individual products. To
evaluate your feedback on individually purchased products
we may use other processors.

2.7 Legal obligations. Personnel
we may transfer the data to third parties other than the processors listed below, if
required by law or in response to legal requirements from public authorities or
court requiring it in legal proceedings.

2.8 Age restrictions. In the event
age-restricted goods, we verify that you have reached
of the minimum age required under applicable legal regulations. Behind this
for this purpose, we use an identification service that allows us to verify your age.

2.9 Digital products. If
it is necessary to update the goods with digital elements or digital products,
we process the data you provided when placing your order.

3.
Communications

3.1 Emails that we may
send. As part of the sale of our goods or services, we may send customers
emails relating to:

3.1.1
delivery notifications, delivery date updates

3.1.2
tax documents, invoices

3.1.3
provide a return label.

4.
Processors

Yours
Personal data may be transferred to our business partners (processors) or
to other third parties if required by law.

We use
only verified processors with whom we have a written contract, a
that provide us with at least the same guarantees as those we give you. These are only
Processors originating from the European Union or countries that were
declared and recognized as safe, or from countries with which we have closed standards
contractual clauses in accordance with Article 46 of the GDPR and that provide your Personal Data
a level of protection comparable to that provided by the GDPR and Czech laws
regulations. All our processors are bound by confidentiality obligations and
they may not use the personal data provided for purposes other than those for which
we have made available to them in accordance with this policy.

— Carriers (see Article 2.1
contractual relationship and associated legal obligations):

Czech Post, PPL, DPD,
WEDO, Zazilkovna, Balikovna, GLS  

— Processing
orders (see Article 2.1 Performance of the contractual relationship and legal obligations with
related to them): Pelek.fr, BaseLinker

— Accounting (see Article 2.1 Performance
contractual relationship and associated legal obligations):

ABRA

5. What are your rights?

Where can you contact us? Send us an email at info@pelek.fr, or
at our registered office address.

When will we do it? We will respond no later than within one month. If
providing information would endanger another person's privacy, or providing it would be
disproportionate to the risks or costs associated with providing them, we may not do so
be able to comply. In the event of a repeated request, the administrator will be entitled to a copy
Personal data incur reasonable fees.

— Right of access. Confirmation,
whether we process your personal data. Information on the purposes of processing, the categories
Personal data, recipients to whom it is made available, time of processing, o
existence

the right to demand
of the administrator to exercise one of the rights listed below. The assumption is that they will not do so
the rights and freedoms of others are harmed.

— Right to rectification. Request a correction
Inaccurate personal data.

— Right to erasure. If
there is no other reason to process this data further than the one you requested
we delete or fully anonymize the data.

— Right to restriction of processing. If
you think that we are processing the data incorrectly - for whatever reason
processing or its scope, please inform us.

— The right to be informed of the rectification or erasure
or restriction of processing. If you contact us with a request, we will
inform you of the outcome, unless this is impossible (for example, the email address
from which you wrote to us no longer works).

— Right to data portability. We can
your data that you have provided to us in a structured, machine-readable format
format, provide it at your request to another controller.

— Right to object. If
we process your data based on a legitimate interest (for example, sending a newsletter). This is turned on
us to prove our legitimate interest, if we find that you are right,
we will stop this processing.

— Right to withdraw consent. If
if you have changed your mind, write to us. Processing related to marketing and
for commercial purposes may be withdrawn at any time.

— Automated individual decision-making
, including profiling. You have the right not to be subject to any
decision based solely on automated processing, including
profiling that would have legal effects on you or similarly significantly affect you
affected. We respect your rights, so we do not carry out profiling.

6.
Conclusion

read the
please also consult the Personal Data Protection Statement on the pelek.fr online store. In this document, you will find more information about
when the pelek.fr online store is the controller of personal data and how your data
loading

These policies
the processing of personal data may only be amended in writing. In the event that
any questions regarding our personal data processing policy
please contact us via the email address info@pelek.fr.

If you want
dissatisfied, you may at any time submit an initiative or complaint to the Office for Personal Data Protection
personal data, based at Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice
(more information at  https://www.uoou.cz).

These policies
The protection of personal data is effective as of  01.01.2024