Principles of personal data processing

Principal Elektrik s.r.o.,

whose registered office is at : Osadní 869/32, 17000 Prague, Czech Republic,

ID : 03402614, email : shop@pelek.eu, phone : + 420774242766 (hereinafter referred to as « Administrator »)

for the sale of goods
via the online store operated by pelek.eu s
named Principal Elektrik s.r.o.

The protection of personal data is very important to us.
The purpose of this document is to inform you of all the information concerning
processing your personal data if you use the online store in
online store pelek.eu;. We encourage you to read this data processing policy
Personal data read. If you have any other questions regarding
processing your Personal Data, please contact us by email shop@pelek.eu.

Definition. For better clarity and guidance, they are in these
principles of personal data processing, the terms used in these principles are given
they often repeat:

— Online store: online store
managed by a designated administrator Main
Elektrik

s.r.o via the online store pelek.eu;

— GDPR: Regulation of the European Parliament a
Council (EU) 2016/679;

— Personal data: all
information about the User on the basis of which they can be identified directly or indirectly
identify;

— User: natural person, k
to which the Personal Data relates, it will most often be a client or a potential client
, also referred to as “you”;

— Processor: executes
Activities for processing personal data based on a contract or another mandate for
administrator;

1. Basic data

Your personal data is collected
via the online store pelek.eu ; and/or directly by us. In both cases
we may be in the position of data controller. If your personal data is processed on
online store pelek.eu ;, read their personal data processing policy (https://pelek.eu/cs/pages/privacy-policy-1).

We process the following personal data concerning you:

— first name and last name, contact details (in particular
email, phone number), address ;

— billing data and bank connection (data
necessary for accounting);

— the information you provide to us
in the context of communication with us (this will particularly involve your questions and answers to
your questions, communication with you).

We do not process special categories of personal data
data.

2.
For what purpose do we process personal data and what is the reason for processing

2.1 Execution of the contractual relationship and
related legal obligations. The reason for processing Personal Data
is the execution of the purchase contract and the related obligations (delivery of goods, management
accounting, settlement of claims or if you exercise your right to
return of goods). We will process your first and last name, your contact details
(residential address and delivery address, email and phone number), possibly other
billing data. Personal data is processed for the duration of the contract
relationship and subsequently 4 years after its
end (here we wish to retain certain personal data related to
purchase contract in order to protect our interests). We have a legal obligation
to archive accounting and tax documents. The retention period for this data can be up to 10
years from the end of the fiscal period during which the service took place. If it is
necessary for the purposes of delivery and payment, personal data will be collected by us
transferred to a licensed transport company or a licensed credit institution.

2.2 Payment by card. If we
you enter your payment card details, we do not have access to all the information. We know
only that you pay by card and that the card data is processed by the recipients of this data,
who will process the payment for us.

2.3 Execution
of the order. In order to process your order, we also cooperate with
other service providers (carriers and others) who help us fulfill our obligations
contracts concluded. We transfer your data to these partners only for the purpose of execution
obligations arising from the purchase contract.

2.4 Communication with customer support
, claims or other inquiries. If you have contacted us, then your
We process personal data based on your consent for the purpose of processing the request
or complaints. We can process the following personal data about you: first name, last name,
phone number, email, information about your order. Closed questions and complaints
customer support data is regularly deleted, but no later than 4 years from
process a request or complaint.

2.5 Reviews. Evaluation of ours
customers are important to us. We will publish reviews if necessary
you give your consent (you provide a review of the given product or service). We may talk to you
process the following Personal Data: first name, last name, email, order details. IN
in the case of your express consent, we will also process photos and personal data
data that is part of the review text. Reviews are integrated into the call
your consent, but for a period of 5 years at most.

2.6 Customer Reviews. You can
share your shopping experience and rate individual products. For
evaluate your feedback regarding individually purchased products
we can use other processors.

2.7 Legal obligations. Staff
we may transfer data to third parties other than the subcontractors listed below, if
required by law or in response to legal requirements from public authorities or to
requesting court in lawsuits.

2.8 Age restrictions. In case
goods subject to an age limit, we verify that you have reached
of the minimum age required under applicable legal regulations. Behind this
for this purpose, we use an identification service that allows us to verify your age.

2.9 Digital products. If
it is necessary to update the goods with digital items or digital products,
we process the data you provided when ordering.

3.
Communications

3.1 Emails that we may
send. As part of the sale of our goods or services, we may send customers
emails related to:

3.1.1
delivery notifications, delivery date updates

3.1.2
tax documents, invoices

3.1.3
provide a return label.

4.
Processors

Yours
Personal data may be transferred to our business partners (processors) or
to other third parties, if required by law.

We use
only the verified processors with whom we have a written contract, a
which provide us with at least the same guarantees that we give you. It is only about
Processors originating from the European Union or countries that were
declared and recognized as safe, or from countries with which we have closed standards
contractual clauses in accordance with Article 46 of the GDPR and which provide your Personal Data
a level of protection comparable to that of the GDPR and Czech laws
regulations. All our subcontractors are bound by confidentiality obligations and
they cannot use the personal data provided for purposes other than those for which
we have made them available in accordance with this policy.

— Carriers (see article 2.1
contractual relationship and associated legal obligations) :

Czech Post, PPL, DPD,
WEDO, Zazilkovna, Balikovna, GLS  

— Treatment
orders (see article 2.1 Execution of the contractual relationship and legal obligations with
related to it): Pelek.eu, BaseLinker

— Accounting (see article 2.1 Execution
contractual relationship and associated legal obligations) :

ABRA

5. What are your rights?

Where to contact us? Send us an email at shop@pelek.eu, or
to the address of our registered office.

When will we do it? We will respond to you no later than within one month. If
the provision of information would endanger the privacy of others, or the provision would be
disproportionate to the risks or costs associated with their provision, it is possible that we will not do so
to comply. In the case of repeated requests, the administrator will be entitled to a copy
Personal data charge reasonable fees.

— Right of access. Confirmation,
if we process your personal data. Information on the purposes of processing, the categories
Personal data, recipients to whom they are made available, time of processing, o
existence

the right to demand
of the administrator to exercise one of the rights listed below. The assumption is that they will not do so
the rights and freedoms of others are infringed.

— Right to rectification. Request a correction
Inaccurate personal data.

— Right to erasure. If
there is no other reason to process this data beyond what you requested
we completely delete or anonymize the data.

— The right to restrict processing. If
you believe that we are processing the data incorrectly - whatever the reasons
processing or its extent, please let us know.

— The right to be informed of rectification, erasure
or the limitation of processing. If you contact us with a request, we will
inform you of the outcome, unless impossible (for example email address,
from which you wrote to us no longer works).

— Right to data portability. We can
your data that you provided to us in a structured and machine-readable format
format, provide at your request to another administrator.

— The right to object. If
we process your data for a legitimate interest (for example, sending a newsletter). It is on
we can prove our legitimate interest, if we find that you are right,
we will stop this processing.

— Right to withdraw consent. If
if you have changed your mind, write to us. Marketing-related processing and
for commercial purposes can be revoked at any time.

— Automated individual decision-making
, including profiling. You have the right not to be subject to any
decision based solely on automated processing, including
profiling that would have legal effects for you or significantly affect you in the same way
affected. We respect your rights, so we do not carry out profiling.

6.
Conclusion

read the
please also refer to the Personal Data Protection Statement on the online store pelek.eu (https://pelek.eu/cs/pages/privacy-policy-1). In this document, you will find more information about
when the online store pelek.eu is the data controller and how with your data
loading

These policies
the processing of personal data can only be modified in writing. In case
any questions regarding our personal data processing policy at
please contact us at the email address shop@pelek.eu.

If you want
if you are dissatisfied, you can at any time file an initiative or a complaint with the Office for Protection
personal data, based on Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice
(more information at https://www.uoou.cz).

These policies
The protection of personal data is effective from 01.01.2024